Profile

We are your partners,
we support your vision

The Company

As Cyprus’ sole Credit Bureau recognised by the World Bank and a full member of ACCIS, the European Association of Credit Bureaus, we play a fundamental role in the strengthening and prosperity of the Cyprus economy.

Artemis Credit Bureau was established in 2008 as a subsidiary of the Association of Cyprus Banks. All banks and credit acquiring companies in Cyprus are partners in this important work of public interest, and cover 100% of the market through their data in the Artemis Credit Bureau registry.

Administration / Governance

Artemis Credit Bureau’s Board Director is the Association of Cyprus Banks; Yiannis Tomasides is the General Manager.

What we do

We give meaning to information, opening up new horizons

With a dynamic combination of digital data collection, technology and data processing and analysis, we are constantly developing reliable information systems about the financial behaviour of individuals and businesses, aiming at the protection of commercial credit, the support of reliable financial transactions and the improved operation and development of the market.

Clients

Dynamic action for a more secure and successful financial sector

As Cyprus ‘sole Credit Bureau, we meaningfully contribute to the better operation and development of the financial sector, by providing banks and credit acquiring companies with the information they need in order to assess the creditworthiness of their current or future customers.

With our high quality products and services we help them make more informed and effective decisions at any given time, enabling them to achieve their goals.

Consumers

Helping the world move ahead

With full respect to citizens’ rights and personal data protection, we enable consumers – individuals or businesses – to have access to all the information concerning their financial behaviour.

In this way, we help them take control of their financial profile, so they can responsibly manage their credit obligations and make important decisions wisely, safeguarding their credibility in the market and building a prosperous economic course.

How we operate

We fully understand the power that reliable information has on our clients’ and consumers’ decision-making process. We pursue the highest standards of operation in order to provide accurate and quality data and to ensure the absolute security of the information we manage.

Reliable information may affect and shape lives. By helping people and organizations to make the most of their data, we constantly contribute to building their future.

We live in a data-driven world. Our role is to turn this data into something substantial and useful.

By your side and on your side

As a team we are always ready to listen to you, to understand your needs and work with you in order to offer you the best possible service. Professionalism, consistency, integrity and transparency are the foundations that firmly support our own structure.

Inspiring trust is our own mission

Your faith in our principled work and the quality of our products that underpins your decisions, is our sole motive to continue fulfilling our mission. Our sole aim is to keep building relations of mutual trust with you, investing in the reliability of information, the effectiveness of our policies and operation, in our full compliance with the current legislation and the high level of professionalism in each and every transaction.

We work towards the future and aim for the top

As a team, we design the future and we aim for nothing but the top. Our vision is to expand our operations and to maintain our position as the most reliable source of financial information, supporting our clients and consumers in our shared objective, a constantly thriving and prosperous economy of Cyprus.

Our principles

Whatever we do at Artemis Credit Bureau, we are always guided by our principles

Full transparency in all operational rules governing our registries and full adherence to the application of these rules.

Full assurance of the security of our registries. Access to registries is strictly controlled by security mechanisms.

Full respect for and protection of the rights of the individual. Citizens’ access to any information regarding personal data that we keep and concern them.

Implementation of the relevant decisions of the Commissioner for the Protection of Personal Data and the provisions of the legislation on personal data.

Purely supportive role of our data. Our company does not make any assessment, judgment or other evaluation of this information. The evaluation of the information is exclusively up to the recipient.

Certifications

For the benefit of the company’s customers and the Public, and with the aim of the constant improvement of its procedures and operations, the company is certified with ISO 9001 standard, through the application of a Quality Management System.

At the same time, the company is certified with ISO 27001 through the application of an Information Security Management System which safeguards the security of the company’s information and the data in its register.

Moreover, to ensure Business Continuity for all of the company's operations, the company is certified with ISO 22301 through the application of a Business Continuity Management System.

Integrated Management System Statement

At Artemis Credit Bureau Ltd, we are committed to delivering high-quality products and services, safeguarding personal data information, and ensuring business continuity for our clients, partners, and other stakeholders. To achieve these objectives, we have implemented an Integrated Management System (IMS) that encompasses the principles and requirements of multiple ISO Standards, including ISO 9001 for Quality Management, ISO 27001 for Information Security Management, and ISO 22301 for Business Continuity Management.

Our IMS reflects our dedication to excellence, risk management, and continuous improvement across all aspects of our operations. By integrating these Standards into our management system, we ensure a holistic approach to meet the needs of our clients, individuals and businesses, protect their information, and maintain uninterrupted service delivery.

Key elements of our Integrated Management System include:

Clients Focus and Quality Management:

We place our clients at the forefront of our operations, aiming to meet and exceed their expectations. We follow ISO 9001 guidelines to continuously improve our processes, enhance client satisfaction, and deliver high-quality products and services.

Information Security Management:

We adhere to ISO 27001 Principles to protect the confidentiality, integrity, and availability of information assets. By implementing robust security controls, conducting risk assessments, and ensuring employee awareness, we safeguard information assets and maintain the trust of our stakeholders.

Business Continuity Management:

We comply with ISO 22301 requirements to establish and maintain effective business continuity plans. Through risk assessments, incident response procedures, and continuous improvement initiatives, we aim to minimize the impact of disruptions and ensure the continuity of our operations.

Risk-Based Approach:

We adopt a risk-based thinking approach across our organization. By assessing and managing risks related to quality, information security, and business continuity, we proactively identify and address potential issues to prevent negative impacts on our stakeholders.

Continuous Improvement:

We foster a culture of continuous improvement by regularly monitoring, measuring, and evaluating our processes and performance. Feedback from clients, employees, and other stakeholders is utilized to drive enhancements, increase efficiency, and maintain compliance with all applicable Standards.

Compliance and Certification:

We are committed to complying with all relevant legal, regulatory, and contractual requirements. We seek external certification to validate our adherence to ISO 9001, ISO 27001, and ISO 22301 Standards, demonstrating our commitment to excellence and meeting industry best practices.

At Artemis Credit Bureau Ltd, the Integrated Management System ensures that Quality, Information Security and Business Continuity are integrated into our Company, thus enabling our efficient operation as well as the provision of excellent, valid and timely quality information.